• FAQS

    FAQs

    Below are some of the questions we’re often asked,
    take a look through and you might find the answer you’re looking for.

     

    Is your packaging recyclable?

    We are actively working to reduce the amount of packaging we use and to increase the proportion of recyclable packaging used across our products. We are on a mission to make all of our packaging recyclable by 2021/22.

    Current recyclability of our packaging:

    Block
    Wrap – not yet recycled

    Slices
    Film – not yet recycled
    Tray – widely recycled
    Interleaves – compostable

    Grated
    Bag – not yet recycled

    Snackbar
    Wrappers – not yet recycled
    Multipack card insert – widely recycled
    Multipack Wrap – not yet recycled

    Minis
    Wrappers – not yet recycled
    Net – not yet recycled
    Tag – not yet recycled

    Selection of Miniature Cheeses
    Bag – not yet recycled
    Wrappers – not yet recycled

    Lunch Pack
    Tray – not yet recycled
    Cutlery – not yet recycled
    Film – not yet recycled

    With Pickle
    Tray – not yet recycled
    Film – not yet recycled

    Nibbles
    Bag – not yet recycled
    Mini bags – not yet recycled

    Towers
    Bag – not yet recycled
    Wrappers – not yet recycled

    Cheese & Toasties
    Tray – not yet recycled
    Film – not yet recycled
    Sleeve – widely recycled

    Baked Bites grab bag
    Bag – not yet recycled

    Baked Bites multipack
    Bag – not yet recycled
    Mini bags – not yet recycled

    Crumbly Bites sharing box
    Box – widely recycled
    Bag – not yet recycled

    All of the packaging used to transport our products to supermarkets is widely recycled.

    Why are there white crystals on my cheese?

    You might find your cheese has a coating of white crystals on it. You’ll be more likely to find this on our Extra Mature and Vintage cheddars. These crystals are called Calcium Lactate and are a natural part of the cheesemaking process. These naturally occurring crystals make our cheese even more flavoursome and crunchy!

    Is your cheese suitable for vegetarians?

    All the ingredients we use in our cheesemaking are suitable for vegetarians so everyone can enjoy the delicious taste of Cathedral City.

    Where is your cheese made?

    All of our delicious cheese is made at our Creamery in Davidstow, Cornwall by our wonderfully expert cheesemakers.

    Where does the milk used to make your cheese come from?

    All of the milk used to make our delicious cheese comes from 330 dedicated farms in the West Country.

    Is your cheese suitable for freezing?

    Freezing our cheese may affect the texture so for this reason, we would recommend grating it before freezing.

    Why doesn’t it state on the packaging if it can be recycled or not?

    We are in the process of adding this information to all of our packs to clarify which packaging used across our products is recyclable.

    Is your cheese made with pasteurised milk?

    Yes, all our cheese is made with pasteurised milk.

    Is your cheese free from nuts?

    You’ll find no nuts in any of our cheese!   Our manufacturing and packing sites are all nut free.

    What ingredients are used to make your cheese?

    All of our cheese is made with 100% cow’s milk to which we add starter culture, vegetarian rennet and salt, all of which are required to make cheese.

    Is your cheese suitable for a Halal diet?

    Yes, our cheese is suitable for a Halal diet.

    Is your cheese Gluten free?

    All of the ingredients we use to make our cheese are gluten free which means our cheese is naturally gluten free.

    What is lactose?

    Lactose is the naturally occurring sugar found in animal milks.

    What is lactose intolerance?

    Lactose intolerance is a digestive problem where the body is unable to digest lactose. In the gut, lactose needs to be broken down by the enzyme lactase. People with lactose intolerance lack or do not produce enough lactase, and undigested lactose remains in the gut causing tummy discomfort, diarrhoea and bloating.

    How do you remove the lactose from Cathedral City Lactose Free cheese?

    All aged hard cheeses are naturally low in lactose. Enzymes added to milk as part of the cheesemaking process naturally feed on the lactose sugars in the milk developing the flavour of the cheese until the lactose sugar is all naturally used up.

    At Cathedral City we are going the extra mile and testing every batch of our Lactose Free cheddar to guarantee that there is no lactose left.  Our cheese is tested at an independent laboratory using an accredited method which allows us to detect lactose to a level of 0.01%.

     

    Have a question that’s not here? Get in touch and we will get back to you as soon as possible.